People prefer to read interesting stories -> make the candidate interested in yours.<\/li>\n<\/ul>\nSee just how good candidate experience surveys can look by trying SurveyLab\u2019s free trial.<\/p>\n
Remember the numbers:<\/p>\n
68% of candidates who have negative experiences in the recruitment process will not apply to the company again, and 55% of them will share their negative opinion with others.<\/p>\n
(Source: eRecruiter report “Employer Branding 2019”)<\/i><\/p>\nHow can surveys help measure the candidate\u2019s experience at various stages of recruitment?<\/h2>\n
The eNPS is a good starting point for a broad analysis of the candidate satisfaction level. Ask the candidates (regardless of the level of the recruitment process at which their journey ended) whether they would recommend applying to company X. The easiest way to conduct the eNPS survey is by email or by sending survey invitations with SMS.<\/p>\n
The eNPS survey should be supplemented with open-ended questions.<\/b><\/p>\n
This means that you have to ask the candidates a question: what is driving your satisfaction level with the recruitment process? We come with answers. Do you remember the groups that emerge after the eNPS survey? Ask them a second question (a different one for each group):<\/p>\n
DETRACTORS: Where should we start the changes in our recruiting process?<\/p>\n
NEUTRALS: Which elements of contact with us do you think need improvement?<\/p>\n
PROMOTERS: What did you like the most about the recruitment process?<\/p>\n
The answers to these questions will lead you to changes – the only sure and constant thing in any organization.<\/b><\/p>\n
Author: Natalia Soszy\u0144ska<\/p>\n","protected":false},"excerpt":{"rendered":"
We’re happy to share a guest post prepared by SurveyLab \u2013 a tool to lead surveys. You’ll learn how to research your candidates’ experiences. Use this data in improving your recruitment processes! What is Candidate Experience The easiest way to describe candidate experience is as a set of all candidate\u2019s experiences after finishing the recruitment […]<\/p>\n","protected":false},"author":5,"featured_media":7369,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21],"tags":[],"acf":[],"yoast_head":"\n
Candidate experience survey: how to do it?<\/title>\n \n \n \n \n \n \n \n \n \n \n \n \n\t \n\t \n\t \n \n \n \n\t \n\t \n\t \n